Creating a Besque account is super simple. Just click the profile symbol in the top right. Once there, pop in your first and last name, email address, and a secure password then we will send you an email to confirm your account. That’s it!
Creating a Besque account is super simple. Just click the profile symbol in the top right. Once there, pop in your first and last name, email address, and a secure password then we will send you an email to confirm your account. That’s it!
No account? No problem. You can check out as a guest anytime. That said, creating an account helps you view your order history and manage your details - plus, it makes reordering your favorites even easier!
You can update your email address and name once you have logged in by clicking "profile" — if you need to update your phone number, please contact us at support@shopzovya.com and we can update this for you.
We make it easy to pay your way! We accept Apple Pay, Google Pay, Visa, Debit cards, and more.
When at the checkout, you will be expected to pay in full to place your order.
Once you’re in your cart you’ll see a “Discount Code” box on the bottom left-hand side - just pop your code in there to enjoy your savings!
Sadly, we don't offer PayPal as a checkout method. We have many other payment methods such as Apple Pay, Google Pay, Debit, Credit and many more!
Yes, it’s completely safe to shop with us. Our website is protected with secure encryption, so your personal details and payment information stay private and safe. We partner only with trusted payment providers, so you can checkout with confidence.
You can track your order through the tracking link we send to your email.
Made a mistake, don’t worry. We’re here to help! Just send us an email as soon as possible at support@shopzovya.com with your order number and details of the change. We’ll do our best to catch it before it ships and make things right
Still waiting? Let’s get to the bottom of it. If your order hasn’t arrived within the expected time frame, just reach out to us at support@shopzovya.com with your order number. We’ll look into it straight away and ensure you get your items as soon as possible!
Oops - it happens. If you forgot to apply your discount code at checkout, email us at support@shopzovya.com with your order number and the code you were meant to use. If your order qualifies and hasn’t shipped yet, we’ll do our best to apply the magic.
At Zovya, we want you to feel confident ordering from us. If something isn't right, we'll work with you to make it right.
We have a 30-day satisfaction guarantee which means from your delivery date, you have 30 days to reach out to us at support@shopzovya.com.
We’re here to support you, answer questions, and help you feel confident and glowing with your Zovya experience!
If your order arrives damaged, defective or incorrect, please email us within 48 hours of delivery with a photo so we can arrange a replacement immediately
No, we don't have any products that offer subscription based offers
Zovya delivers with love using reliable couriers - chosen to ensure your beauty package reaches you safely
Orders are processed within 12-48 hours(excluding weekends and holidays).
Once your order has been processed our estimated delivery times are:
USA : 5-10 business days
UK & EU : 6-12 business days
Canada, Australia, & International: 7-14 business days
Tracking Included:
You’ll receive tracking details as soon as your order is on its way.
Delivery times may vary slightly depending on customs processing and local carriers.
Yes - beauty knows no borders. We ship to over 220 countries worldwide! Whether you're in New Zealand, the EU, Africa, or beyond, we're committed to delivering your skincare beauty package to your door.
Once your order is dispatched, you'll receive a shipping confirmation email along with a tracking link. Use this link to watch your package’s journey and know exactly when your package will arrive.